Plumbing Pages News

Wilky Group is a family owned company that, in 1980, opened its bathroom business to supply prestige bathrooms to homeowners and residential builders. The Group now has a 100 display showroom in Guildford as well as a distribution centre in Farnborough and employs more than 100 people in various property-related businesses.
 
In December, Wilky Bathrooms signed up to the BMA’s Certificate in Bathroom Studies and during February, three of the showroom team, Jackie Airey, Richard Clarke and Patrick Bateman successfully completed the first stage. During March, sales estimator Richard (left) and trainee estimator Patrick (far right) were presented with their Core Merits by the company’s chief executive Dominic Hughes.
 
Company director Sandra Young explained the business’ reason for encouraging its people to study the BMA Guides, “over the years the level of technical knowledge that bathroom retailers require has grown significantly”, she said. “Knowing that our showroom team has studied the BMA’s Generic Industry Guides gives the directors the confidence that Wilky Bathrooms can demonstrate a really thorough knowledge to our customers and clients.
 
 “Working mainly with residential builders and their sub-contractors”, Ms Young continued, “means most of our business is ‘supply only’ and that puts pressure back onto the sales staff. They all need to understand the basics of installing the various elements of the bathroom.”
 
The management team at Wilky Group also find the BMA’s certification system useful in judging the competence level and the progress of each individual member of its team and awards an annual bonus payment for each Guide successfully completed.
 
Bathroom Manufacturers Association Tel:01782 747123
http://www.bathroom-association.org/

Posted on Wednesday, April 5th, 2006 at 4:00 pm under BMA, Training. RSS 2.0 feed. Comments?, or trackback.